My Healthcare Wish List: How to Improve the Patient Experience

My Healthcare Wish List: How to Improve the Patient Experience

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My Healthcare Wish List: How to Improve the Patient Experience

At a recent hospital appointment, I was asked to complete a survey about my experience. As a patient with a chronic illness, I am at the hospital a lot and am regularly asked to complete surveys. While they sometimes seem time-consuming and redundant, I know they are the hospital’s way of asking how it can improve. My local transplant center puts the patient at the core of everything it does. By definition, patient-centered care practices…

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