Stop Staring at My Service Dog

Stop Staring at My Service Dog
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service dogs and the public

Kevin Embracing my inner alien

The other night, I was out at Barnes & Noble with my dad. As we went to grab a table in the coffee shop area, I ran into an old friend and spent a few minutes talking with him and his friend over by one of the store’s bookshelves. During our conversation, a middle-aged couple, whom I did not know, stopped right in front of us and stood there awkwardly for several moments, staring.

I knew what they were doing right away, because this situation happens to me on a regular basis. The couple stopped to ooh and ah over my service dog, who was sprawled on the floor next to my wheelchair. To them, my dog was the equivalent of a museum attraction, and they were perfectly content with intruding on my conversation so they could gaze at her.

Back when I first looked into getting a service dog, I was most hesitant about the massive amount of attention I would receive as a result. Having a dog in public would inevitably draw crowds of onlookers and spark numerous questions from strangers, and, frankly, I already had enough of that from using a wheelchair. Even today, I still get frustrated by comments like “oh, that’s a special friend you have there” or “she’s your best friend, isn’t she?”

For the record, I’d like these people to understand that I am an adult and I don’t appreciate being talked down to like a child. Furthermore, my closest friends are people, and despite the special bond I have with my service dog, she will never come close to being my best friend. Strangers like to make assumptions, however, and I’m sure they’d be taken aback if I told them how I really felt when they say these things.

Pandy and Kevin
Pandy and Kevin, during senior year of high school. Image courtesy of Kevin Schaefer.

Yet the thing I find most interesting and annoying about these encounters is that my dog isn’t an unusual breed by any measure. Pandy (short for Pandora) is a mixture of a yellow labrador and a golden retriever, and you can easily go down the street or to a park to find a canine that looks just like her. Yet based on the reactions of people when they see me in public with her, it’s as if they’ve never seen a dog in their lives.

In the specific B&N situation, I was fortunate that I wasn’t alone and that I was still moving around the store. The worst is when it’s just Pandy and me at a table, after I’ve gotten her settled down and underneath. A stranger comes and riles her up by either staring at her or trying to pet her. This is extremely frustrating, as it not only interrupts whatever I’m doing, but it gets Pandy excited when I need her to be relaxed. Once that happens, it’s difficult to calm her down again.

Granted, it’s different with friends and people I know. If I give permission for people to pet Pandy or say hi to her then it’s OK, but my friends always know to ask first. I’m also happy to answer intelligent questions from strangers about anything, from my dog to my disability. There’s a big difference between engaging me in a conversation and staring at my dog and me like the two of us are the center of a person’s fantasy.

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